Cookies
Cookies on this website
Like most websites we use 'cookies' to collect anonymous statistics about how people use the site, and to help us keep it relevant for the user. Cookies 'remember' bits of information from your visit to the site.
A cookie is a simple text file that's stored on your computer or mobile device by a website's server. Only that server can retrieve or read the contents of that cookie. Each cookie is unique to your web browser. So if we put a cookie on your computer, it can't be read by any other website.
We use two types of cookie:
- 'session cookies' : These last as long as your current visit to the site, or for up to a limited amount of time if you keep the site open without using it. They mean you don't have to keep re-submitting information as you move through the site or carry out transactions
- 'persistent cookies' : These remember information from previous visits, for example names and details for online forms. They are used to collect anonymous statistics about how many people use the site, and to maintain any settings (such as accessibility) you have changed
How we use cookies to collect statistics
To improve our service we collect anonymous web statistics using a web service called Google Analytics.
They store several cookies on users' computers or mobiles devices to tell us how many people have visited each web page, how they got there, and where they navigated to from there. The data collected is completely anonymous and does not store any personal details.
Changing your cookie settings
You can change your computer settings at any time to accept all cookies, to notify you when a cookie is issued, or not to receive cookies. How you do this depends on your web browser.
Find out more on the About Cookies website
Our site cookies
Our website uses a mix of essential, performance and marketing cookies. These may change over time. None of them capture personal information and all non-essential cookies can be rejected. Most of these cookies last 2 months, but have a maximum of 180 days, unless they are a session cookie which is only active while the user is visiting the site.
Essential
_GRECAPTCHA
This is a cookie created when filling in the Google reCAPTCHA challenge on some of our forms. This is essential to the challenge working to stop spam bots and does not contain any personal information. This will be deleted when you close the session.
klaro
This cookie stores information on what cookies the user has given consent or not given consent to load and is essential for the consent system to work.
Marketing (non-essential)
The below cookies are optional, but if consent is not given for them to load then any YouTube videos like the one that is currently embedded on the homepage won't load.
VISITOR_INFO1_LIVE
Cookies called 'VISITOR_INFO1_LIVE' and 'YEC' serve a similar purpose for YouTube and are also used to detect and resolve problems with the service.
VISITOR_PRIVACY_METADATA
This cookie stores the state of the user's consent to cookies for YouTube on this domain
YSC
This cookies is used by YouTube to store user interaction
__Secure-ROLLOUT_TOKEN
This is another cookie used by YouTube generally considered to be for analytics and to track data on and for experimental features.